OneCart Cookie Policy

Table of Content

1. Introduction

1:1This is the Cookie Notice of OneCart (Pty) Ltd (OneCart/ We/ Our/Us”) is a private company (registration number 2016/262246/07), registered in South Africa, with its head office at Massmart Game Head Office, 2nd Floor, 16 Fredman Drive, Sandown 2031.

1:2We operate the OneCart mobile application (“App”) and the website (“Website”). [“Sites”]

1:3Like many companies, We use technology on our Sites to collect information that helps Us enhance Your experience and our products and services. The cookies that We use allow our Sites to work and help Us to understand what information and advertising is most useful to visitors.

1:4This Cookie Notice works alongside our Privacy Policy and should also be read together with our Terms. The purpose of this Cookie Notice is to describe what cookies are, what We use them for, and how You can manage them during Your visit to or use of our Sites.

1:5Please read this Cookie Notice carefully to understand our Cookie practises which apply to the use of our Sites and Services.

2. Acceptance of Cookies

2:1By using our Sites, You are consenting to our use of cookies in accordance with this Cookie Notice and our Privacy Notice.

2:2This Cookie Notice applies to the Sites, branded pages on third-party platforms (such as Facebook or YouTube), and applications accessed or used through such websites or third-party platforms which are operated by or on our behalf.

2:3By using our Sites, You are consenting to our use of cookies in accordance with this Cookie Notice and our Privacy Notice. If You do not agree to our use of cookies in this way, You should set Your browser settings accordingly, disable the cookies that We use or not use our Sites at all. If You disable the cookies We use, this may impact Your user experience while on the Sites.

2:4We will only collect, use or disclose Your personal data where it is fair and lawful to do so.

2:5For a more detailed understanding of how We use personal data collected by cookies, please refer to our Privacy Notice.

3. What are cookies

3:1Cookies, pixel tags and similar technologies (collectively ‘cookies’) are text files containing small amounts of information which are downloaded to any internet enabled device – such as Your computer, smartphone or tablet – when You visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies do lots of different and useful jobs, such as remembering Your preferences, generally improving Your online experience, and helping Us to offer You the best product and services.

3:2There are many types of cookies. They all work in the same way, but have minor differences. For a detailed list of cookies used on our websites, please refer to the below relevant section.

3:3To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

4. Why do We use cookies

4:1We use cookies to:

4:1:1 While We make every effort to update the information provided on the Sites on a regular basis, We make no representations or warranties, whether express, implied in law, or residual, as to the accuracy, completeness, or reliability of any Content on the Sites.

4:1:2 Tailor functionality of our Sites to You personally by letting Us remember Your preferences, location or device type;

4:1:3 Collect Your personal data (where You have consented) which We then profile into audiences so that We can deliver targeted advertising tailored to Your interests and limit the number of times You see an advertisement. For more detailed information about the profiling activities We undertake with Your personal data for advertising, please see our Privacy Notice;

4:1:4 Allowing third parties to provide services to our Sites;

4:1:5 To improve our content and advertising by inserting cookies in emails and newsletters;

4:1:6 Help Us deliver interest-based advertising where appropriate in compliance with the applicable laws; and

4:1:7 Compile anonymous, aggregated statistics that allow Us to understand how people use our Sites and to help Us improve their structure and content and also help Us measure the effectiveness of advertising campaigns on our Sites.

5. Types of cookies We use

5:1We use different types of cookies on our Sites. Some of these cookies are placed by us, while others are placed by our third-party plug-ins, suppliers or advertisers.

5:2These cookies may be deleted from Your device at different times, such as at the end of Your browsing session (when You leave the Sites) or after a pre-set amount of time, or they may persist on Your device until You delete them.

6. Control and deletion of Cookies

6:1You can manage Your cookies by:

6:1:1 refusing Your consent

6:1:2 disabling cookies by use of Your browser settings; or

6:1:3 using the cookie management tool on our Sites to disable cookies.

7. Control Via Browser Setting

7:1Most internet browsers are initially set up to automatically accept cookies. If You do not want our Sites to store cookies on Your device, You can change Your browser settings so that You receive a warning before certain cookies are stored. You can also adjust Your settings so that Your browser refuses most of our cookies or only certain cookies from third parties. You can also withdraw Your consent to cookies by deleting the cookies that have already been stored.

7:2If You disable the cookies that We use, this may impact Your experience while on our Sites, for example You may not be able to visit certain areas of a Site or You may not receive personalised information when You visit a Site.

7:3If You use different devices to view and access our Sites (e.g., Your computer, smartphone, tablet) You will need to ensure that each browser on each device is adjusted to suit Your cookie preferences.

7:4There are software products available that can manage cookies for You.

7:5You can use to evaluate the use of cookies used on our Sites.

8. Control via our cookie management tool

8:1You can disable cookies by use of our cookie consent tool.

8:2Switching off tracking cookies, for example, ensures that We will no longer track Your online behaviour. However please note that opting-out from tracking cookies does not necessarily mean that You will receive less advertising. It just means that the advertising You receive will not be tailored to Your interests.

9. Types Of Cookies We Use

9:1You can disable cookies by use of our cookie consent tool.

9:2Necessary cookies:

9:2:1 These cookies are essential to make our Sites work correctly, they enable You to move around our Sites and use our features. Without these cookies, services like shopping baskets cannot be provided. Examples include remembering previous actions (e.g. entered text) when navigating back to a page in the same session.

9:2:2 Do these cookies collect personal data/identify me? These cookies do not identify You as an individual. If You do not accept these cookies, it may affect the performance of the Sites, or parts of them.

9:3Performance Cookies:

9:3:1 These cookies collect information about how You use our Sites, for instance which pages You go to most often, the time spent on our Sites, and any issues encountered, such as error messages. These cookies are also used to let affiliates know if You came to one of our Sites from an affiliate and if Your visit resulted in the use or purchase of a product from a Seller or service from us, including details of the product or service purchased or used. This helps Us improve the performance of our Sites.

9:3:2 Do these cookies collect personal data/identify me? These cookies do not identify You as an individual. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

9:4Functionality cookies:

9:4:1 These cookies allow our websites to remember the choices You make (such as Your user name, language or the region You are in) to provide a more personalised online experience. These cookies may also be used to remember changes You have made to text size, fonts and other parts of web pages that You can customise. Similarly, they may be used to keep track of what featured products or videos have been viewed to avoid repetition, and to enable You to play games and engage with social tools, such as blogs, chatrooms and forums.

9:4:2 Do these cookies collect personal data/identify me? The information these cookies collect may include personal data that You have disclosed. If You do not accept these cookies, it may affect the performance and functionality of the Sites and may restrict access to content on the Sites.

9:5Third-party cookies:

9:5:1 We use a number of partners that may also set cookies on Your device on our behalf when You visit our Sites to allow them to deliver tailored advertising within their domains, for example Facebook and Google DoubleClick. We endeavour to identify these cookies before they are used so that You can decide whether You wish to accept them or not. We also use a number of partners to provide digital experiences and functionalities on our Sites. For example, while browsing our Sites You may be served cookies from third-parties who provide some of its features on our Sites (e.g., a YouTube video), although You have withdrawn or declined Your consent to our cookies. This happens because You have directly given Your consent to the use of their cookies. In such cases, You should directly withdraw Your consent on the relevant third-party website.

9:5:2 Do these cookies collect personal data/identify me? Based on the type of cookies used by the relevant third-party, the information these cookies collect may include personal data.

10. Duration Of Cookies We Use

10:1 We may se two different types of cookies on our site:

10:1:1 Session Cookies: These cookies are temporary cookies that remain on Your device until You leave our Sites; or

10:1:2 Persistent Cookies: These cookies remain on Your device for much longer or until You manually delete them (how long the cookie remains on Your device will depend on the duration or “lifetime” of the specific cookie, as well as Your browser settings.

11. Updates To This Cookie Notice

11:1We may occasionally make changes to this Cookie Notice. When We make material changes to this Cookie Notice, We will provide You with a prominent notice on our Sites or send You an email.

11:2The latest applicable version of the Cookie Notice can be found under the “Cookie Notice” tab on the Sites.